return & refund policies

We love our customers and your satisfaction is essential to us. We will do everything we can to make you happy! Because your safety is important to us, due to the pandemic we are not accepting returns as our products are made for personal use.

We are only accepting returns in case there is a default / defect in the purchase.

If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement.

Please send all refund/return enquiries to info@midnightcocoon.com.

We take quality very seriously. Our products are made with the finest materials available anywhere in the world. If you are unsatisfied in any way, please contact us at info@midnightcocoon.com and one of our friendly staff will get back to you asap.